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If you have any questions or problems when ordering from this site, we have several ways for you to get help. Firstly, our Frequently Asked Questions page covers many common topics. A couple of the most relevant are:
• What do I need to view the previews on the site?
• How do I download the videos when I want?
• I purchased a video but there was a problem when I downloaded.
• Is there a time limit for viewing a video?
• How long does it take to download a segment and how long in length are they?

You may also phone or email us:

Prismatic Painting Studio
11126 Deerfield Rd
Cincinnati, OH 45242
Phone: 513-931-5520

Finally, you may use this form to contact us, and we'll get back to you as soon as possible. Please note, we are available in the office 9 am-4 pm, Eastern time, Monday through Thursday.